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Friday, August 16, 2013

RingCentral Professional Service Features

RingCentral Office is a cloud-based business phone and fax system. It combines a hosted phone system with advanced call and fax management, reliable phone and fax service, and full-featured IP phones that arrive pre-configured and ready for use. Your business deserves a phone system that works well with your needs. You don't have to settle for a communication system that forces you to alter your business's operations. With RingCentral Office, you can customize your telephone system as your business evolves.

When you register for an account with RingCentral, you activate a virtual phone number that can be used immediately. Setting up an account costs you nothing, but the company also offers high-quality desk phones for your convenience. If you don’t wish to avail of these phones, you can simply apply the virtual number to other devices like your cell phone or home phone. Whether or not you choose to get a desk phone, you can still do business with your clients regardless of your location through the system’s routing service. This ensures that all your calls are handled--either through call forwarding or through voicemail.

Features Details of RingCentral Professional are as follows:

 Available Phone Numbers:

 Toll-Free Numbers:
A toll-free number gives your business instant credibility and provides your customers easy access to your company. Choose from 800, 888, 877, 866, 855 or toll-free vanity numbers

 Local Numbers:
Establish a local presence with over 200 available area codes. Direct customer calls to a single number, such as a home phone, or take advantage of all the features a cloud-based business phone-system has to offer.

 Directory Listings:
Directory Listings increases your company visibility with free publications of your business details in local and national directories.
Call Management:

 Auto-Receptionist:
Every local or toll-free RingCentral number includes an auto-receptionist to greet and identify callers, and to direct calls anywhere.

 Extensions:
Extensions create flexible structure to incorporate employees at local and satellite offices, wherever they are. Edit, add, or remove extensions anytime.

 Answering Rules:
Give your business phone system the flexibility to work around any schedule. Answering rules route calls based on a range of options for your company main number, as well as for individual extensions and mailboxes.

 Call Forwarding:
Always be in the right place at the right time to take calls. Call forwarding is completely transparent to the caller, and makes it possible for your company to be on-call all the time.

 Call Screening:
Take complete control over who can reach your company. Take calls from particular callers, block specific numbers, and send others directly to voicemail.

 Dial-by-Name Directory:
A dial-by-name directory gives your business phone system the feel and functionality of a system run by a Fortune 500 company.

 Call Recording:
Keep a record of your company’s most important phone calls. To begin recording, simply press *9. Press *9 again to end your recording- it’s that simple.

 Call Logs:
RingCentral call logs keep a complete record of all your inbound and outbound calls and faxes. View the name of the caller, the number or extension dialed, and the time, date, and duration of the call.

 Virtual Calling Card:
Save money by making calls with RingCentral instead of using plastic cards or lengthy PINs. Simply dial your company’s RingCentral number, log in and dial out - it's convenient, safe and will save you money.

 Message Alerts:
Get instant notifications for voice and fax messages by email, SMS, or our real-time call management application, Softphone™.

 Missed Call Notification:
Get notified when you miss a call.

 Caller ID Control:
RingCentral gives you caller ID tools for both making and receiving calls. 

 Softphone:
RingCentral Softphone enables complete call management from any PC. 

 Click-to-Call Me:
RingMe makes it easy for customers to contact your business from anywhere 
Voicemail & Greetings:

 Voicemail:
RingCentral voicemail ensures that your company will never miss a customer call.

 Visual Voicemail:
Visual Voicemail offers robust management features for RingCentral voicemail and fax messages. Return calls, delete messages, and perform other actions—all in a single screen.

 Greetings:
Establish your company’s brand, enhance your professional image, and grow your business with professionally recorded greetings.

 Music on Hold:
Keep callers entertained and informed with music and messages on hold. 
Internet Fax

 Internet Fax:
RingCentral Professional includes the most advanced online fax features available anywhere.
Mobile Apps

 RingCentral for iPhone:
The RingCentral app for the iPhone is the perfect companion to your RingCentral service.

 RingCentral for Android:
Take your business anywhere with RingCentral for Android. Make or receive calls using VoIP, change settings, handle simultaneous calls, and get notifications on actives calls, voicemails and faxes. All on your Android phone. 

 RingCentral for Blackberry:
Make your Smartphone even smarter with our Blackberry App.
Integrations:

 Box Integration:
Send faxes directly from your Box account. The RingCentral FaxOut app makes it quick and ease to fax your Box documents for no additional cost. 

 RingCentral Internet Fax:
RingCentral Professional includes the most advanced Internet fax features available anywhere. Receive and send faxes from your PC, mobile phone, or Microsoft Office, get notifications on incoming faxes, and much more. This unlimited fax service is a $39.99/month value and is available for FREE. 

 Microsoft® Outlook® Integration:
RingCentral is completely integrated with Microsoft Office® and Microsoft Outlook®

 This is a review post about all the Features of RingCentral Professional, please visit their website for further details and latest update.

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