Monday, August 26, 2013

Advanced Calling Features from Phone.com

VoIP (Voice over Internet Protocol) is a method for taking analog audio signals, like the kind you hear when you talk on the phone, and turning them into digital data that can be transmitted over the Internet. Phone.com provides VOIP phone solutions that enable your business to stay connected and sound professional. With customizable VOIP business phone systems and VOIP home phone systems, it's easy to find a VOIP solution to fit all your needs. Make it exactly what you want; you can communicate when you want, where you want, and how you want.

Send Calls to any Number or Phone using Phone.com VoIP:
All incoming calls are automatically routed based on your customized settings in your account control panel. Calls can be routed to your phones based on the day, time or even the Caller ID of the incoming call. You're not limited to just phones, Using Phone.com you can send calls to:

  • Voicemail - have your messages sent to you as an mp3 file
  • Custom greetings - create your own audio messages
  • Menus - make a set of options users can select
  • Your computers send and receive on your desktop and much more.


Phone.com VoIP provides lots of calling features for both Business and Home services. Get the technology and flexibility to setup a custom phone service for anyone who uses a phone. See the below included features from Phone.com:

Toll Free Numbers:
You can select a Toll Free number and can activate it instantly. Choose from 800, 888, 877, 866 and 855.

Local Numbers:
Select a local phone number in any area code in the US.

Global Numbers:
You can choose an international phone number from over 48 countries in the globe.



Extensions and Voicemail service:
Add unlimited extensions, each with voicemail, an address book and separate login information for individual management.

IP Phones and Devices:
You can choose your own device from Polycom, Cisco and Panasonic phones and devices.

Custom Greetings and Hold Music:
Record your company greeting or choose free professional pre-recorded hold music.

Conference Calls:
Host conference calls with up to 500 attendees using your own dedicated conference bridge number.



Caller Menus (IVR) and Queues:
Give your callers menu options to connect to your staff and departments by pressing a key on their keypad.

Fax - Send and Receive:
Send and receive faxes using your desktop. Incoming faxes are converted into a PDF files and emailed to you.

Standard Calling Features:
Phone.com includes some popular calling features including Forwarding, Blocking and Screening.


Premium Features provide from Phone.com:

Caller Analytics:
Incoming caller information collected and divided into 6 easy to use data categories like demographics, technology, behavior and social status.

Voicemail Transcription:
Read your voicemail rather than listen to the actual message. Have your voicemail messages transcribed from voice to text and emailed to you.



Phone.com Communicator:
Use your personal computer as a phone to place and receive calls using the next generation softphone application from Phone.com.

Premium Hold Music:
Choose from 5 Premium channels with hundreds of fully licensed and commercial free tracks by well known artists including The Beatles, Bob Marley, Jay Z and many more.

Call Recording:
Record all calls within your account or by individual phone number. Recorded calls are stored in your account and can be reviewed and saved anytime online.



Professional Recording Services:
Everything from script consultation, professional voice talent, licensed music, studio production and ongoing support.

iNum Global Numbers:
iNum are international numbers not tied to a country or city. Keep them wherever you want go in the world. iNums are reachable from a growing list of networks.


What do you need to use Phone.com VoIP?
To use Phone.com service, you'll need a computer to configure settings and an existing phone to receive your calls. You can also purchase an IP Phone or use our Communicator Softphone application. Certain features of Phone.com service require the use of a high-speed Internet connection. Your account configuration will determine your needs.

You need a high speed Internet to:
Place and receive calls on a device (adapter or IP phone)
Place and receive calls using Softphone software
Edit your account settings in your control panel

You DON'T need high speed Internet to:
Receive forwarded calls on an existing phone (mobile, home, office, etc)
Route incoming calls according to your account settings.

Thanks a lot for reading this, for further details please visit: Phone.com

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