Tuesday, April 5, 2011

Level-1 and Level-2 Reseller in gPlex

How to maintain Level-2 reseller and Level-1 reseller in gPlex Switch reseller system, I am going to discuss briefly for new gPlex Switch reseller users and sub-users in this post. Some basics about how to monitoring Reseller account will be discuss also.


gPlex Reseller Level-2 / User:
  • Type your level-2 login address (for gPlex every level has different login address) in the address bar of your browser and press ENTER.
  • The following page will appear (follow the screen shot).
  • Enter your User name in the User field.
  • Enter your Password in the Password field and press the Submit button.
  • You will enter your Level-2 reseller Homepage.



User / Level 2 reseller Homepage:
Take a look at the following screen shot (Click on this picture to enlarge). At homepage you will see Today's Report and Account Status. In Today's report you will see your total Sub users (level-1) total calls duration, revenue, reseller costs, ASR (Average Success Rate), ACD (Average Call Duration). You can see previous day's report or before that day's report or even report of last week or as you like. In the Account Status your will see your own account balance, Used balance, remaining balance etc.
Take a look at the left side navigation menu.
  • Rate: Click to see the your reseller rate plan.
  • Card Management: Click to see your generated cards, add balance to card, lock or unlock card.
  • Create Sub user: Level-1 reseller or Sub-user can be created from here.
  • Sub User List: List of all created Sub-user or Level-1 reseller account.
  • Refill to Sub User: Add amount or balance to sub user.
  • Sub User Transaction: To see details payment history of Level-1 user.
  • Generate Card: New Card generation
  • Refill Card: Refill or recharge specific card / PIN.
  • Refill Log: Card refill / recharge history.
  • Transaction History: Your Reseller Level-2 transaction / Payment history.
  • Current Calls: Click to see current active calls with details.



gPlex Reseller Level-1 / Sub User:
  • Type your level-1 Login address (for gPlex every level has different login address) in the address bar of your browser and press ENTER.
  • The following page will appear (follow the screen shot).
  • Enter your Sub-user Name in the User field.
  • Enter your Password in the Password field and press the Submit button.
  • Your Level-1 reseller Homepage will appear.



Sub User / Level 1 reseller Homepage: 
Take a look at the following screen shot (Click on this picture to enlarge). After logged in your homepage you will see Today's Report and Account Status. In Today's report you will see no of total calls, total minute, bill, ASR (Average Success Rate), ACD (Average Call Duration). You can see previous day's report or before that day's report or even report of last week or as you like. In the Account Status your will see your own account balance, Used balance, remaining balance and Status (Active / Inactive).
Take a look at the left side navigation menu.
  • Report: Click to see see report of daily usage.
  • Rate: Click to see the your reseller rate plan.
  • Generate Card: New Card / PIN generation
  • Card Management: Click to see your generated cards, add balance to card, lock or unlock card.
  • Refill Card: Refill or recharge specific card / PIN.
  • Refill Log: Card refill / recharge history.
  • Transaction history: Your Reseller Level-1 transaction / Payment history.


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