Wholesale VoIP Solution

The birth of Voice-over-IP technology in late 1990s and its rapid growth in early 2000s, have resulted in the proliferation of many alternative telecom providers. Those providers have introduced a number of innovative communications services such as calling cards and callback which relied on call origination and termination over the Internet.

The growing number of new telecom providers led to increased demand for traffic aggregation services and as a result the Wholesale VoIP business was born. Wholesale VoIP providers act as traffic aggregates and/or traffic exchanges for their customers.

They sign up contracts with both retail and wholesale VoIP providers and act as a middle man for call origination and termination services. When partners send traffic to the Wholesale VoIP provider, he/she reroutes it to other partners for termination and makes profit from the difference in negotiated rates.

Business Solution
 

PROVIDER Softswitch will offer end-to-end, cost-effective and scalable Wholesale VoIP solution. That solution will feature powerful billing, flexible routing, and proven interoperability with equipment from other leading VoIP vendors.

Because all solution components will be developed by PROVIDER and Softswitch manufacturer we can eliminate integration issues and for that we can quickly start and/or expand our Wholesale VoIP business while enjoying high return on investment.


How will the solution work?

PROVIDER Experience

• PROVIDER will receive VOIP Traffic request from Partner 1 for termination.

• Then PROVIDER Softswitch will accept the traffic and will send authorization request to PROVIDER VoIP Billing server. The VoIP billing server will verify the account balance of Partner 1 and will authorize call termination.

• PROVIDER Softswitch will re-route the traffic to Partner 2, hiding traffic source information.

• Upon completing the call, the PROVIDER VoIP Billing server records will debit the account of Partner 1 and will record CDR record of the call.

Solution components are required
 

Core elements of PROVIDER Wholesale VoIP Solution include:

• PROVIDER VOIP Billing Server is a robust billing server that provides our customers with all necessary tools to successfully implement a wide spectrum of VoIP business models.

• PROVIDER Softswitch is an advanced VoIP softswitch that provides our customer with secure and reliable peering between their own networks and the VoIP networks of their business partners.

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Calling Card Solution

CallShop Solution

Callshop Solution

The rapid development of Voice-over-IP technology in the early 2000s has lead to fast innovation in the telecom sector. New telecom providers have introduced many innovative services utilizing VoIP technology, such as calling cards, call shops, broadband VoIP and others. Because such services are delivered over broadband lines, countries with well established last mile Internet infrastructure tend to adopt faster VoIP services where end-users install VoIP equipment at their premises (e.g. IP Phones), such as broadband VoIP. 

Alternatively, countries with limited or expensive last mile Internet infrastructure tend to adopt VoIP services that do not require end-users to install equipment, such as calling cards and call shops.

The Callshop business model appeals to providers in countries with limited bandwidth or expensive access to the Internet. Call shop services also offer lucrative opportunity in countries with limited number of telecom providers and heavy telecom regulation.

Consumers, in such countries, typically do not have access to low cost long distance and international telephony services. Finally, Callshops tend to flourish in areas which attract international tourism. In any of the above cases, Call shop operators can capitalize on VoIP technology and offer competitively priced calling services to any part of the world.

Business Solution
PROVIDER will offer end-to-end, cost-effective and scalable Callshop solution. The solution will feature powerful billing, flexible routing, and proven interoperability with VoIP equipment from other leading voip provider. Because PROVIDER will develop all solution components, callshop owners benefit from reduced integration costs and improved return on investment.


How will the solution work?

User experience

• When a customer visit the Callshop. Customer will chooses a vacant telephony booth, will enters and place a call by dialing a destination number.

• The call will get connected.

• Upon call completion, the callshop operator will present the customer with an invoice for accumulated call charges.

• Then the customer will pay the callshop operator.

Provider experience

• When the user picks up the phone and dials a destination number, VoIP Gateway will send an authorization request to PROVIDER VoIP Billing Server.

• Billing Server will verify whether a call can be placed from that particular booth and will authorize the call.

• Then VOIP Gateway will pass the destination number to PROVIDER Softswitch and will requests routing information.

• PROVIDER Softswitch will return VOIP Gateway the IP address of the remote (termination) gateway and VOIP Gateway will connect to it. Then the remote gateway will terminate the call to the destination party.

• Upon call completion, PROVIDER VOIP Billing Server will records complete CDR information for the call and will make it available to the operator for billing, reporting and monitoring purposes.

Solution components are required
 

Core elements of SysMaster's Callshop Solution include:

• PROVIDER VOIP Billing Server that supports a wide spectrum of prepaid post-paid VoIP services.

• VOIP Gateway will be a carrier grade gateway that provides universal IP-PSTN switching, high flexibility and remote feature upgrade ability.

• PROVIDER Softswitch is a flexible VoIP Softswitch that offers routing and reliable peering between VoIP networks and capable for high volume callshop implementations.

Other Posts:

VoIP basics

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Limits of traditional telephony system over VoIP

What is SIP

H.323 Signaling Protocol

PSTN vs VoIP 

Calling Card Solution

Calling Card Business - Using VoIP Technology

Traditionally, the telecom sector has been one of the most lucrative market segments in both emerging and developed economies. But also traditionally, that sector has been protected by heavy local regulation. Nowadays, however, many countries have either started or are considering deregulation of their telecom sectors. Such strong trend towards liberalization of the sector, coupled with the emergence of new technologies for cost effective transport of voice data, and namely Voice-over-IP, opens up new revenue generating opportunities for entrepreneurs all over the world.

The calling cards business model offers a relatively low cost entry into the lucrative telecom market segment. The essence of the calling cards business model is to creatively segment customers by various demographic and/or behavioral characteristics and to design calling cards offerings to meet their specific calling needs. The calling cards business typically attracts entrepreneurs who want to enter the VoIP market, businesses with established retail distribution channels, and service providers who want to diversify their revenue streams.

 

Business Solution
Aiming PROVIDER as a leading VoIP service provider, PROVIDER has to offer integrated, scalable, and cost-effective calling cards solutions. Such solutions will feature powerful billing capabilities, intuitive CRM (Customer Relation Management) web portals, and proven interoperability with equipment from other VoIP providers. Because all solution components are developed by the engineers of PROVIDER and Softswitch Billing company, that reduces the need for integration costs at the PROVIDER VOIP service level which saves money for PROVIDER and improves our return on investment.


How will the solution work?
User experience

• The user will purchase a calling card from a retail or online store.

• The user will dial the local or toll-free access number printed on the card.

• The user will hear a voice prompt, asking him to enter his PIN number.

• The user will then enter the PIN number printed on the calling card using the phone dial pad.

• He will hear his account balance and is invited to make a call.

• The user will dial the number and will get connected.

 

Provider experience

• When the user calls, PROVIDER Gateway, which is connected to the access number, will answer the call and send IVR prompts to the caller, inviting him to enter his PIN number.

• PROVIDER Gateway will read the PIN and will send an authorization request to PROVIDER VoIP Billing

• PROVIDER VoIP Billing will verify account information and will authorize the call if the user has sufficient balance.

• Then PROVIDER Gateway will announce to the caller his account balance and will invite him to dial a destination number.

• Then PROVIDER Gateway will pass the destination number to PROVIDER Softswitch and will request routing information.

• PROVIDER Softswitch will return to PROVIDER Getaway the IP address of the remote gateway and Getaway will connect the call.

• During the conversation, Getaway will convert voice signal to data packets and will route them to the terminating gateway (owned by the call termination provider) and vice versa.

• Upon call completion, PROVIDER VoIP Billing will record complete CDR information for the call and then debit the user account with accumulated service charges.

Solution components are required
 

Core elements of PROVIDER's Calling Cards Solution include:

• PROVIDER VoIP Billing, will be a robust billing server that provides us with all necessary tools to successfully implement a wide spectrum of VoIP business models.

• VoIP Gateway, will be a flexible switching device that provides us with universal IP-PSTN switching, high flexibility and remote feature upgrade ability.

• PROVIDER Softswitch will be an advanced VoIP softswitch that provides secure and reliable peering between our own networks and the VoIP networks of our business partners.

Related Topic:

VoIP basics

PSTN Voice and Data

Limits of traditional telephony system over VoIP

What is SIP

H.323 Signaling Protocol

PSTN vs VoIP