Tuesday, March 15, 2011

Monitoring VoIP Switch Reseller Level - VSR

If you want to run your VSR Reseller account you need to monitor it regularly. In this post I will discuss about some basic and important monitoring operations for VoIP Switch Reseller program (Level-3 and Level-2). For those who are new to VSR System and getting some interests to reading this post are requested to read VSR Basics.

The below screen shot is of Reseller Level-3 or Level-2 homepage. Click on the picture below to enlarge it and understand more details..

Active Calls:
Click on the Active Calls link from the left side menu. You will see the total number of concurrent calls including destination number, origination reseller and PIN, Total talk time etc. Click on the blue color REFRESH button at the right side, every time the page will updated.

Base Tariff:
Click on the Base Tariff link to see your buying rate of your voice carrier (route, minute etc). You will see all destinations including Name, Prefix, Rate per minute, and some other info. Check regularly weather your provider has updated it or not.

Changing Rate / Tariff
Its better to create different rates for different users. Since you are going to do some business with this, I think !
After creating a new tariff click on the tariff name at left side. Page like the following screen shot will appear. Click on the ADD button to add new destination. 
To change any rate just click on the destination name, another new page will appear.

Changing Properties:
You will see different fields including Destination description/name, Rate per minute, Prefix etc. you can edit all these fields. After changing the properties click on OK button at the below of the page.

Add Payment on Reseller:
After clicking on the Show link below "Reseller" a page including the list of all resellers. Click on the reseller Login name.

Click on the Add Payment Button. A new window will appear, enter your amount, type, date, description  and press Add button. Than click on Close.

Own payment history
On the homepage there is a link named Payment History. Click on that link to see total payment history of your own reseller. How much your provide gave you, when etc. You can see payment report for specific time. Enter "from" and "to" date correctly and press Apply button.

Read other related to VSR System:
Create Single and Multiple GK/Register Clients
Create Single and Multiple PC to Phone Clients


  1. Great article....!!!Nice to know about new things with helping concept.

  2. Hi i have question i have Voip Switch app version & COM version 1.4.3841.18975
    I want to delete my ANI Numbers , about 2000 number is it any solution for delete all of them instead of delete one bye one

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  6. hey
    nice post, and i want to know that what is the Rate addition
    , Surcharge time (in seconds, Surcharge amount,
    Rate multiplier,
    and 2nd thing how can i set the minutes lower then ivr, Like
    in 10$ for india ivr tel the user 170 min but actually come 150 minuts

  7. Nice post, effective for new user. Thanks.